Rights Upon Disenrollment

To learn more about your rights upon disenrollment, please refer to Chapter 10 of the Evidence of Coverage. To access this document, visit our home page and choose your state and county. Then visit our Explore your Plans section, select your plan in the left-hand column, and select "Evidence of Coverage" to view the document. If you have questions or would like assistance with this process, please feel free to contact us.

Reporting Fraud, Waste and Abuse

Arkansas Community Care takes an active role in Medicare Fraud, Waste and Abuse prevention within its Medicare Advantage Program and is required by federal regulations to respond promptly to fraudulent conduct.

You may report Fraud, Waste and Abuse through one of the following anonymous methods. Anonymity will be retained to the extent that it does not interfere with investigation results.

Email: compliance@arcadianhealth.com
Telephone: 1-800-573-8597 ext 1032
Direct: 1-510-817-1032
Mail: Compliance Department
500 12th Street, Suite 350
Oakland, CA 94607

The following links are provided for your informational use. The links may take you offsite and Arkansas Community Care is not responsible for any information provided by a 3^rd party on their website. Please contact your Primary Care Physician for any specific questions about your medical care. You can also view our Terms of Use and Website Privacy Policy for more information.

Please select a topic:

• Medicare Information
• Health Organizations and Associations
• Healthy Living Information
• Home Health Care Programs and Provider Comparisons
• Caregiver Resources
• National Programs
• Body Mass Index Calculation

Medicare Information

• Official Medicare Website 
• The Centers of Medicare & Medicaid Services (CMS) 

Health Organizations and Associations

The Society for Participatory Medicine is a 501(c)3 public charity devoted to promoting the concept of participatory medicine by and among patients, caregivers and their medical teams and to promote clinical transparency among patients and their physicians through the exchange of information, via conferences, as well through the distribution of correspondence and other written materials.
http://participatorymedicine.org/

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Healthy Living Information

Sharp Healthy Aging Podcasts and Videos: Listen to and watch health care experts discuss specific health topics for seniors.
http://www.sharp.com/seniors/podcasts-videos.cfm

This easy-to-use website features basic health and wellness information for older adults from the National Institutes of Health.
http://nihseniorhealth.gov/medicare/toc.php

Learn more about the free Get Fit wellness program from our vision service provider, VSP.
https://vsp.com/cms/edc/get-fit.php

The WebMD content staff blends award-winning expertise in medicine, journalism, health communication and content creation to bring you the best health information possible.
http://www.webmd.com/default.htm

Lotsa Helping Hands: Create a free of charge, private, web-based community to organize family, friends, neighbors, and colleagues – a family’s ‘circles of community’ — during times of need.
http://www.lotsahelpinghands.com

WebMD’s Chronic Disease and Disability Exchange: This is an online, WebMD-moderated forum for giving and receiving help and advice on chronic diseases and disabilities.
http://exchanges.webmd.com/chronic-disease-and-disability-exchange

CureTogether - Find new ways to manage your health. Use this anonymous and free website to search for treatment recommendations on a number of different health problems.
http://www.curetogether.com/

National Association of State Units on Aging’s index of various health and aging resource links.
http://www.nasua.org

U.S. Department of Health & Human Services Centers for Disease Control and Prevention: an online source for credible health information.
http://www.cdc.gov/

Find health information, news, research, and more on the U.S. National Institutes of Health National Institute on Aging site.
http://www.nia.nih.gov/

Medline Plus - A trusted health information site provided by the U.S. National Library of Medicine and the National Institutes of Health. Find quality information on over 800 diseases and conditions.
http://www.nlm.nih.gov/medlineplus/

Association of Cancer Online Resources: ACOR is a unique collection of online communities designed to provide timely and accurate information in a supportive environment.
http://acor.org/

MedHelp: Every day, members come to MedHelp to receive the support they need from other patients like them, to research information on drugs and health topics, to document their medical history, and to share their knowledge with others in need.
http://www.medhelp.org/

Inspire partners with the most respected health nonprofits to provide safe, online health and wellness communities in which patients, families, friends and caregivers connect with one another for support and information.
http://www.inspire.com/

Diabetic Connect is a social network that empowers people living with diabetes. Diabetic Connect makes it easy to start conversations, learn more about the people you meet, share treatments, read and post product recommendations, and much more.
http://www.diabeticconnect.com/

PatientsLikeMe is committed to providing a better, more effective way to capture valuable results and share them with patients, healthcare professionals, and industry organizations that are trying to treat the disease.
http://www.patientslikeme.com/

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Home Health Care Programs and Provider Comparisons

American Association for Homecare works to strengthen access to care for the millions of Americans who require medical care in their homes.
http://www.aahomecare.org/

Medicare.gov Home Compare: This tool has detailed information about every Medicare and Medicaid-certified home in the country. Medicare.gov home health care comparisons

LivHOME is the nation’s #1 professionally led at-home senior care company.
http://www.livhome.com/

FineThanx is a convenient automated service that places a once or twice daily call to a special someone living independently.
http://www.finethanx.com/

Home Care Technology Association of America is at the forefront of advocating for the advancement of technology in home health care.
http://www.hctaa.org/

The National Association for Home Care and Hospice is the nation's largest trade association representing the interests and concerns of home care agencies, hospices, and home care aide organizations.
http://www.nahc.org/

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Vitals - Use this site to find the doctor that’s right for you. Vitals provides information on over 720,000 doctors in the U.S.
http://www.vitals.com/

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Caregiver Resources

Me and My Caregivers is an affordable, easy-to-use, safe and secure subscription-based web service that uses the Internet to connect family, friends and healthcare providers to a person in need of care.
http://meandmycaregivers.com/

If you or family members of any age (child to elder) need to hire someone to provide support in your home, Rewarding Work has up-to-date information on thousands of experienced people who are ready to work for you.
http://www.rewardingwork.org/

Medicare-Help with Medical and Drug Costs - Find out if you qualify for a Medicare savings program by visiting this site. Most programs ask that you have already qualified for Medicare Part A.
http://www.medicare.gov/Default.aspx?AspxAutoDetectCookieSupport=1

Medicare Caregivers - Providing extra support when you need it. Get help with billing issues, find out new ways to stay healthy, and find the best ways to use your health care options.
http://www.medicare.gov/caregivers/

RememberItNow is a simple to use, patient-centric eHealth service that believes you should spend more time doing the things you enjoy, and less time worrying about taking medications, remembering appointments, tracking prescriptions, reordering supplies and scheduling care.
http://www.rememberitnow.com/patient-centric-technology.php

National Programs

U.S. Department of Health & Human Services: the United States government's principal agency for protecting the health of all Americans and providing essential human services, especially for those who are least able to help themselves.
http://www.hhs.gov/

U.S. Department of Health & Human Services: Learn about health information privacy.
http://www.hhs.gov/ocr/privacy/index.php

U.S. Department of Health & Human Services Administration On Aging’s mission is to develop a comprehensive, coordinated and cost-effective system of home and community-based services that helps elderly individuals maintain their health and independence in their homes and communities.
http://www.aoa.gov/

Disability.gov connects the disability community to information and opportunities.
http://www.disability.gov/

The World Institute on Disability’s mission in communities and nations worldwide is to eliminate barriers to full social integration and increase employment, economic security and health care for persons with disabilities.
http://www.wid.org/

The Center for Medicare Advocacy, Inc. is a national non profit, non-partisan organization that provides education, advocacy, and legal assistance to help elders and people with disabilities obtain Medicare and necessary health care.
http://medicareadvocacy.org/InfoByTopic/Reform/ReformMain.htm

The Institute for Healthcare Improvement (IHI) is an independent not-for-profit organization helping to lead the improvement of health care throughout the world.
http://www.ihi.org/ihi

American Cancer Society - 1-800-ACS-2345 The American Cancer Society (ACS) is a nationwide, community-based voluntary health organization.
http://www.cancer.org/docroot/home/index.asp

American Heart Association - 1-800-AHA-USA1 The American Heart Association’s mission is to build healthier lives, free of cardiovascular diseases and stroke.
http://www.americanheart.org

American Diabetes Association - 1-800-342-2383 The American Diabetes Association’s mission is to prevent and cure diabetes and to improve the lives of all people affected by diabetes.
http://www.diabetes.org/

Alzheimer’s Association - 1-800-272-3900 The Alzheimer’s Association is the leading voluntary health organization in Alzheimer care, support and research.
http://www.alz.org/index.asp

Asthma and Allergy Foundation of America - 1-800-727-8462 The Asthma and Allergy Foundation of America (AAFA), a not-for-profit organization founded in 1953, is the leading patient organization for people with asthma and allergies, and the oldest asthma and allergy patient group in the world.
http://www.aafa.org/

Medicare - Health Insurance providers for people who are 65 and older. Search the site for eligibility and benefit information. - 1-800-MEDICARE .
http://www.medicare.gov/

Centers for Medicare & Medicaid Services - Serving people with both Medicare and Medicaid.
http://www.cms.gov/

National Institutes of Health - Provided by the U.S. Department of Health and Human Services, this site can be used to find current information on medical research. Also, use this site to search for specific health criteria based on gender, age, or ethnicity.
http://health.nih.gov/

Center for Medicare Advocacy - An organization to advance access to Medicare. Use this site to find the latest news on health care reform and how the center is trying to improve Medicare benefits for all.
http://www.medicareadvocacy.org/

The Health Care Interpreter Network is a cooperative of California hospitals and health care providers sharing trained healthcare interpreters through an automated video/voice call center system.
http://www.hcin.org/Home/HCINHome/tabid/154/Default.aspx

The Institute for Healthcare Improvement (IHI) is an independent not-for-profit organization helping to lead the improvement of health care throughout the world.
http://www.ihi.org/ihi

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